A really great example of transparency which should create long term loyalty. - AJ Kohn
This is a great example of why you want great PR people to work with. The S3 group has one of those PR teams and my guess is they had a hand. - Christian Anderson
via fftogo
I think the guys at Twitter are trying, I was thinking of Comcast, who says nothing until they shut you off, deliberately, never apologizing, offering a refund, or explanation. If anyone from Comcast is listening, ultimately this is who you're going to be competing with. You're totally not ready for it. - Dave Winer
Seems Comcast IS trying though. Here's a NYT article, where they talk a little bit about Comcast's recent efforts to pull themselves up from the bottom of customer satisfaction ratings: http://tinyurl.com/nytcomcast - Ninjitsu Jason Huebel
Pity that Apple can not do the same after their iPhone and MobliMe debacle. - joubert berger
via twhirl
This is a good PR move by being more transparent and open with your customers when something goes wrong with the service your company provides. It pisses the customers less than if you are hiding the problems the customers are facing. When customers understand what's going on, then they tend to be more accepting or else they will walk to another company. - imabonehead
I think a lot of the bigger companies have tried the lame-o-Twitter approach, but the Exxon Valdez event & other experiences have convinced many that good communication can be cheaper in the long run. It's hard to battle the old "knowledge is power & need-to-know only". Amazon used to delete bad reviews and do slimier stuff. Now Amazon shows (a) the most popular good review (b) the most popular bad review - because many people like it. - Mitchell Tsai
Amazon needs to spend some time and resources to bring S3 in line with Web 2.0 developers' expectations for reliability and scalability. - Bill Sodeman
Increased transparency is also beginning in the areas of executive coaching versus traditional psychotherapy. During the past 10 years, there's more effort by coaches to bring their own issues into coaching sessions (e.g. ok, your discussion of issue X is making me fearful & yada yada). We've had 30+ yr veteran psychotherapists come to coaching seminars to learn how the new methods work. People often connect more deeply & faster with transparency (but can be initially scary for the one being transparent) - Mitchell Tsai
Jason, I had dealings with the guy the NYT wrote about, and he says nice things, but he isn't empowered to change anything. Like lipstick on a pig. I'm sure the Times didn't do any more digging other than talking to some users that the Comcast PR people directed them to. If he had done just a modest search the story would have been much different. Comcast does not have much goodwill among users, for good reason. Nasty company. - Dave Winer
"A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable." Leslie Lamport - Edward Vielmetti
The incident is one of at least four that have occurred in Miami-Dade County over the past year in which photographers have ended up arrested, handcuffed, threatened, intimidated, or accused of being a terrorist. (I spent 16 hours in jail as a result of one of them.) Taken together, they raise the question of whether the First Amendment means anything anymore. "Officers do not have the right to seize cameras, look at the images, or delete the images," says Oregon attorney Bert Krages, who wrote The Legal Handbook for Photographers: The Rights and Liabilities of Making Images. - Thomas Hawk
via Bookmarklet
Of course, if they delete pictures you can get them back. Take the card out and don't take any more pictures on it. When you get home there are any number of recovery programs that will recover the photos. Sometimes it's just easier to back down and show them you're deleting the pictures, then restore them when you get home and tell your story. Otherwise, the whole camera might get impounded and you'll never get the photos back. - Kevin Fox
You would think that there was enough other crime to deal with in Florida without cops wasting their time bullying photographers? - Brian Sullivan
Wish I could say this surprised me. I'd buy the fact that he was upholding security measures if his issue were that the photographer was photographing a sensitive area ... but this guy got caught probably doing something that's in direct violation of the rules of his shift. Or maybe he was worried that the picture made his ass look big ... which it does. - Cathy Brooks
This makes me want to spend a weekend taking pictures in Miami. With a thousand or so of my closest camera-toting friends. - Chris Baskind
Things like this greatly frustrate me. It's beginning to sound a lot like a police state around here. - Geoff Schultz
Kevin, is there a program you use for this? I didn't know you could recover pics from a card. I thought once they were gone, they were gone for good. - David Cook
@David: if you haven't taken other pictures (or written to the card in other ways) after the deletion, recovery is easy. I've successfully used a free tool called PhotoRec in the past. http://www.cgsecurity.org/wiki... - Tudor Bosman
This is a shame. They were talking about this on TWIP a few weeks back and the guy actually stood up to the police. I believe they are gathering a bunch of Photographers to that spot in LA so they can all take pictures where they guy was asked to stop. - Matt Donders
Of course, this is also a good reason to get an Eye-Fi card. By the time you delete the photo it may already be posted to your flickr account! - Kevin Fox
wow those are some seriously disturbing stories. - Chris Jones
via twhirl
Reminds me of my story last year in San Antonio - I had basically chosen to not get arrested by capitulating to a big, threatening cop with obvious anger issues... a reporter friend of mine at a major daily told me, when I relayed the story to him the next morning, that it wasn't really a story unless I got arrested. I mean it's getting that common, and that's sick. Story here: http://www.cosmictap.com/an-ac... - Anthony Citrano
I think there is safety in numbers and maybe someone in the group could photograph the incident. @TWIPPHOTO has a poll this week asking is you shoot photos alone or with others. - Bob
Nice article. (1) There's a non-liker. I've noticed a few people who post a lot, but have 0-50 comments/likes (as opposed to some who post...nothing...completely blank feed, and do all the activity in comments/likes). (2) I'm not sure if wanna-be-noticed likers exist. I would imagine that commenting & liking would be way more effective than just liking. - Mitchell Tsai
(3) "Vanishing Liker" Liker who unlikes later (maybe related to the "like to go back to it later Liker") (4) "Caught by the cops" liker - Liker who likes 200/day and hits the limit... ( ---> (5) "Tag-team likers" (haven't seen this yet) Way to get attention on FriendFeed: (A) Post (B) Get two friends to "like" post (C) Just one person says "Amazing post!" - Two people would be overkill (D) Have one of the friends be Robert Scoble... - Mitchell Tsai
Mitchell, I like your feedback. I think I might add that to the list. - Mike Fruchter
Mike: I "super like" this blog. Heheh. - Robert Scoble
8 different types? that's a lot and still I miss a category for persons who are not really aware what the like-function on FriendFeed implies. Among the german users recently someone mentioned the fact that "like" can also be used for oneself to find good stuff later again. - Matthias Schwenk
Love FriendFeed I am addicted and I will shortly be crossing over into the thousand comment/like mark. Deserve's a t-shirt hey ha!! - Joe Dawson (beta)
Matthias Mitchell mentioned that in his first comment, I will add that to the revised list. I also like the ""Vanishing Liker" , some one who unlikes later on. - Mike Fruchter
Big fan of Friend Feed right now... looking forward to continued enhancements and improvements. - Ron Emrick
I don't 'like' articles. I might be interested, they might be relevant, but 'liking' them has too many connotations. - Sam Pullara
Sam you define the Friendfeed "Non-Liker" - Mike Fruchter
According to your definition, I must be a selective liker. Although, the flickr content is so good here I usually "like" every set I see. ;) - Alejandro S.
Photographers: Learn to create lighting for any situation. From portrait and glamour to advertising and fashion, Lighting Essentials brings tutorials, diagrams, interviews and photoshop movies to help you discover your talents. - joubert berger
Photographers: Learn to create lighting for any situation. From portrait and glamour to advertising and fashion, Lighting Essentials brings tutorials, diagrams, interviews and photoshop movies to help you discover your talents. - joubert berger
In this section, we will be providing studio lighting tutorials to help you learn more about studio photography. Studio Lighting Tutorials: Articles in this section: - joubert berger
In this section, we will be providing studio lighting tutorials to help you learn more about studio photography. Studio Lighting Tutorials: Articles in this section: - joubert berger
I think I can speak for many photographers when I say that inspiration in photography (and probably in everything else) usually comes in bursts. There are moments when you feel that you just can't stop shooting and wild ideas come to mind. But then, there - joubert berger
Learn to combine media with technologies such as PHP and Asynchronous JavaScript + XML (Ajax) to create a compelling experience for your customers. - joubert berger
A Tokyo based photographer specializing in Nature and Landscapes among many genres. Buy original prints. Estimates for commercial photograph use. - joubert berger
The web's most comprehensive site devoted to the art of landscape and nature photography using traditional as well as digital image processing techniques. - joubert berger
